Appendices

Pre-workshop participant survey

To engage participants, understand the scale of the problem of work-related road safety and identify what processes they have already implemented, the questionnaire shown in Appendix 1 was used. Although not very sophisticated, scientific or in-depth, the survey provides an interesting insight into the work-related road safety exposure, outcomes and processes of the participant organisations. It can also help to guide where initiatives should focus improvement attention.

Fleet safety workshop - pre-event audit

Before the workshop, please try to answer the following questions - which will help the discussion and help to identify areas for improvement.

Questions on your fleet risk exposure and costs	Response
How many vehicles do you operate (include all types)?
How many staff receive a car allowance or drive their own vehicle for work?
What is the total number of people who drive on work business?
What proportion of your staff regularly commute to work by car?
How many road safety incidents involving a fatality or injury are your people involved in each year?
How many motor insurance claims are your people involved in each year?
How many driving near hits are your people involved in each year?
What are your annual motor fleet claims costs?
What are your annual hidden costs on motor fleet claims?

 

How would you rate your organisation on the following in relation to your motor fleet and employees driving for work?	Good? Average? Poor?
Fleet Safety, Health and Environment policy and risk assessments
Legal compliance and brand enhancement
Organisation, responsibilities clarified, and leadership
Organisational safety culture
Journey/mobility planning
Recruitment, selection and induction
Driver monitoring, wellbeing, assessment and improvement
Vehicle selection, checking and maintenance
Safety/fuel reporting, investigation, recording, analysis, KPI monitoring and evaluation
10.Specific issues e.g. reversing safety, temporary/agency labour, fraud/theft

Prepared by Dr Will Murray, Interactive Driving Systems, willmurray@roadrisk.net

Workshop evaluation

The workshops scored well on most elements (1 = poor; 5 = excellent).

Figure 11 - Workshop evaluation data

As well as these 'scores', more detailed and useful feedback and safety ideas were also provided on the evaluation forms. This is summarised below.

Strengths and weaknesses

The strengths of the workshops as seen by the participants were:

• An excellent starting point for me to get an overall view of what can be done in driver/fleet safety and education.
• Enjoyed Will as a presenter. He packaged and delivered his message clearly and well.
• Excellent workshop, information, topics, speakers, discussion and great value for money.
• Extremely beneficial with broad content. Initiatives were very well received.
• Good collective discussions.
• Important for the Ministry of Transport to be the leader. All government departments should lead by example.
• Informative day - valuable in moving forward with our people safely.
• Key words from the day: 'No blame culture'; 'Nobody gets hurt'; 'It's alright to produce procedures but you must work it'; 'Selective honesty'; 'Walk the talk'; and, 'There is no competitive advantage in safety and health - lets keep sharing!'
• Marvellous value day. I would like to see a follow up in 9 months so people could take a look at the actions they took to assess needs and put in a safety culture program, and what gains they have noticed.
• More of these types of workshops please.
• People are in charge of their own health and safety and need management to acknowledge this.
• The illustration of 'Best Practice' (e.g. Exxon Mobil) was particularly good.
• Thought provoking - Lots of information.
• Variety of discussion - allowed for all organisations' needs to be addressed.
• Very good overall seminar, food for thought about the complexities of the subject.
• Very helpful workshop giving me some ideas and tools to improve road safety in my organization. Workshop was a great networking opportunity.
• Very interesting to compare the attendances to this series of seminars compared to 2002 - we're gradually learning.
• Well run, given size of group.
• Well worth the time spent, with great information and networking opportunities.
• Wide range of support promised by speakers including:
• Successful case studies and risk assessment tools (see www.virtualriskmanager.net).

The weaknesses of the workshops were seen by participants as:

• Would have been good to have the NZ Police and emergency services lead a session.
• More factual results for NZ required.
• Obvious knowledge, but in many cases speaking to the 'converted'.
• Ran out of time.
• Some companies don't want or haven't got the information you need to complete to see where they have problems.
• Three seminars in three days showed - it was an ambitious task given the travel. I felt the introduction of Data Brake and Company Vehicle interrupted the continuity.
• Too hot, so get sleepy when it's just a person that doesn't really vary his presentation. Data Brake guys were really excellent presenters. Need more quick breaks and movement.
• Well above the basic level I came for.

Fleet safety recommendations

Most international research and evidence on fleet safety suggests that managers need to lead by example. During the workshops participants were asked what they would like their manager or the organisation to change. A summary of these suggestions follows:

• Analyse data and give positive feedback to staff
• Change some of our employment contracts which would have a positive effect on culture
• Check the safe driving policy and get it rolled out more effectively
• Continue to be very positive in all regards
• Develop a Fleet Safety policy
• Encourage staff to embrace safety policies
• Ensure better communication within the organisation
• Focus on our crash risk and safety culture
• Implement a better vehicle safety policy
• Mandatory checking that driver licences have been renewed
• Monitoring additional fleet KPI's
• Not applicable to our organisation
• Put more of an emphasis on leading from the top by demonstrating good practices and adopting a 'no blame' policy
• Recognise value of reporting near miss incidents
• Support my suggestions for improvement
• Take more management ownership of the risks.

Management need to lead by example and implementing some of the fleet safety suggestions can help develop a proactive safety culture within their workplaces.

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This report is Intellectual property of Dr Will Murray All rights reserved 2006